Mr BIG encouraged traders to participate in a loyalty reward scheme this year, with cards being delivered to thousands of homes around Market Rasen in the weeks before the promotion began. Shoppers could collect stamps on their Christmas Tree card at participating shops, for spending £5 in the shop. The first prize in the draw was an amazing prize of £1000 travel voucher was very generously sponsored by Lincolnshire Co-operative, who have been so supportive of the town and town events to match the £500 donated by Mr BIG. Eleven of the high street retailers donated prizes to a minimum value of £50 each. “It was brilliant,” said Bridget Pitman-Brand, owner of the Market Rasen pet shop. “It really, really worked. People were coming into my shop to buy cat food simply because of the loyalty card – they usually buy elsewhere.” The big draw took place on Christmas Eve outside the Lincolnshire Co-operative Travel Shop in Market Rasen, and the first prize of a £1000 travel voucher was awarded to Vikki Bakin and a lot of other prizes were won by people all over the town.
Mr Big and Lincolnshire Co-op launched My Market Rasen this week with the chance for loyal high street shoppers to WIN £1000 holiday voucher plus £400 in runners-up prizes.
A BIG ‘buy local’ campaign kicked off this Tuesday outside Lincolnshire Co-operative’s Travel Shop in Market Rasen. A loyalty card scheme is being piloted to encourage residents to shop with Market Rasen independents on the high street in the run up to Christmas.10 of Market Rasen’s high st indies have donated a prize of a minimum value of £50 each. Participating independent high street retailers will give customers a sticker for their card when they spend at least £5 in one transaction up until 23rd December.
Lincolnshire Co-op Food Store in Market Rasen is kindly giving out loyalty cards but the stickers are to collected along the high street independents (as well as the Lincolnshire Market Rasen Travel Shop) as the cost of creating enough stickers for the Co-op to take part would be unsupportable and not in keeping with the scheme’s very strong ethos about supporting the high street itself.
In addition 4000 cards are being distributed door to door across LN8, with a further 1000 in the retailers’ shops themselves, so the potential to attract new customers into Market Rasen and encourage more spending from existing customers is strong.
Little Milberry – £50 voucher
Market Rasen Pet Centre – 5 x £10 vouchers
Greens Of Lincolnshire – 10 x £15 veg boxes for just £10 each
Rumpelstiltskin Kitchen and Furniture Shop – £50 voucher
Market Rasen Hardware Store – Large Log Basket
The Pink Pod – £50 voucher
Forget Me Not Florist – 2 x £25 voucher
Blue River Jewellery – 5 x £10 voucher
Isn’t She Lovely – 5 x £10 voucher
Lancasters (15 & 47 Queen St) – 1 x £25 voucher for each shop
The generosity of high street retailers is matched with a HUGE 1st prize to be drawn on Christmas Eve outside Lincolnshire Co-operative Travel Shop in Market Rasen, giving one lucky shopper the ultimate Christmas gift of £1000 holiday from Lincolnshire Co-op who have donated £500 matched by Mr Big.
The runners-up prizes will be drawn by each of the retailers in their high street stores on Christmas Eve morning, creating a real buzz of excitement along the high street at this magical time.
Mr Big Director Sarah Lamballe told us, “We were thrilled that Ursula Lidbetter, now Chairman of the Co-operative Group, warmly received the idea we put to Wayne Dennet and has given us her full support by backing the idea with very generous sponsorship which shows how important it is to recognise the value of ‘local shopping’ at the heart of any community.”
Sarah added “This is just the beginning of MY MARKET RASEN which we hope to develop in 2014
with all our retailers and service providers coming on board to excite residents and visitors with unique special offers”.
Mr Big would like to thank Lincolnshire Co-operative with special mentions to Ursula Lidbetter, Wayne Dennett, Chris Cocking and Amanda Chesson for their huge positivity and support.
We’d also like to thank Leesa of Little Milberry, Bridget of Market Rasen Pet Centre, Maria of Greens of Lincolnshire, Colin of Rumplestiltskin, Ken and Sue of Market Rasen Hardware, Anna of The Pink Pod, Richard and Gill of Forget Me Not Florist, Wendy of Blue River Jewellery, Maria of Isn’t She Lovely and Richard of Lancasters for being early adopters of ‘My Market Rasen’ and we’d love to hear from any of our other high street retailers who would like to join in future ideas for 2014.
These terms and conditions govern your participation in the My Market Rasen Christmas Loyalty Card Scheme.
By taking part in the My Market Rasen loyalty scheme you are agreeing to the Terms and Conditions. My Market Rasen may refuse an application for any good reason. If you wish to do so, please print and retain a copy of these Terms for your reference.
1. Subject to these Terms, a completed My Market Rasen Loyalty Card entitles the bearer (you) entry into the prize draw.
2. To claim a sticker you must show your Loyalty Card: at the till point of the participating shop when making a purchase of £5 or more with a maximum of 2 stickers per transaction.
3. The closing date for the prize draw is 5pm on the 23rd of December, any cards submitted after this point will not be entered into the prize draw.
4. There will be one winner who will win a £1,000 holiday voucher. There will be …. Winners who will win the runners up prizes which are listed on the My Market Rasen Loyalty Card.
5. Prizes will be awarded to entries picked at random by an independent person on the 24th December at 10am, the 23rd of December is the last day in which completed cards can be handed in to participating retailers.
6. Each winner will be contacted by telephone within 21 days of, and receive their prize by going into the participating retailer no later than 28 days after, the Prize Draw Date.
7. If a winner for a Draw Period cannot be contacted using reasonable efforts within 21 days from the Prize Draw Date for that Draw Period, then an alternative winner will be drawn from the entries.
8. The prizes must be accepted as offered. There is no cash alternative. Market Rasen Business Improvement Group reserves the right to award an alternative prize of equal or greater value, should the advertised prize or any part of it become unavailable.
9. The result of the prize draws is final. No correspondence will be entered into.
10. The name will be available on request to all entrants in the prize draws by sending a stamp addressed envelope to Market Rasen Business Improvement Group, 27 Newton House, Market Place, Market Rasen, LN8 3HL and may be posted online.
11. Each winner may be required to participate in reasonable press or PR activity related to the prize draw as notified by us.
12. All entrants to the prize draw will be deemed to have accepted these terms and conditions.
13. No responsibility is accepted for entries, which fail to be properly submitted for any technical reason whatsoever. Entries submitted by any other means will be rejected.
14. The My Market Rasen Loyalty Card has no cash redemption value.
15. The list of participating shops is published on the Market Rasen Guide website. My Market Rasen reserves the right to amend the list of participating shops at any time and will give notice of changes via www.marketrasenguide.co.uk.
16. The My Market Rasen Loyalty Card remains the property of Market Rasen Business Improvement Group at all times. Market Rasen Business Improvement Group reserves the right at any time to: a. alter these Terms b. withdraw the Loyalty Scheme and/or an individual’s My Market Rasen Loyalty Card.
17. Market Rasen Business Improvement Group may take any action it considers appropriate, including withdrawing an individual’s My Market Rasen Loyalty Card, if it has reason to believe that an individual is abusing the Scheme or is in breach of these Terms.
18. Each participating shop reserves the right to withdraw from the Scheme at any time.
19. My Market Rasen Loyalty Card is not responsible, and shall not be held liable, for products and services offered and sold by participating shops. Products and services are offered according to that shop’s own terms and conditions.
20. Stickers are only available for purchases made in the outlet of participating shops and are not available via their respective websites.
21. A copy of these Terms can be found at www.marketrasenguide.co.uk. In some cases, individual participating shops may have their own additional terms & conditions in relation to the Scheme, which also form part of these Terms.
22. By handing in your full loyalty card consent Market Rasen Business Improvement Group contacting you, including via email, to tell you about other events, promotions and activities in the Market Rasen area. You may opt out of receiving such communications at any time.
23. Market Rasen Business Improvement Group will not pass on your personal information to third parties, except as may be required for the purposes of administering the Scheme.
24. The My Market Rasen Loyalty Card is promoted by Market Rasen Business Improvement Group, company number 08171841. Registered address Newland House, The Point, Weaver Road, Lincoln, LN6 3QN.
25. If you wish to contact Market Rasen Business Improvement Group for any reason please email email@example.com. If a My Market Rasen Loyalty Card is found it should be returned to 27 Newton House, Market Rasen, LN8 3HL.
26. These Terms are governed by the laws of England and Wales.
MR BIG Directors and the Town Team welcomed traders and businesses members to a liaison meeting on Wednesday 31 July at the Market Rasen Cricket Club. The meeting was preceded by a motivational talk from sales expert Susan Marot. Susan gave practical advice on improving sales and offered her services to traders in Market Rasen – see Susan’s LinkedIn profile to get in touch
MR BIG Board Directors gave updates and plans on the 4 Portas Pilot Promises: Town Tidy Up, Shopping Sustainability, Marketing, and Market Development. Attendees heard that our ‘High Street’ is now approaching 100% occupancy with several new businesses having opened in the town over the past few weeks. July’s Independent Retail month activities had put Market Rasen on the map: the national lead, retail guru Clare Rayner, had visited the town and given a talk and advice at a business lunch at the Advocate Arms on 30th July. (See this link for more information about Indie Retail http://www.independentretailermonth.co.uk/clare-rayner/ )
Sara Scott, Chairperson of MR BIG, displayed and introduced some exciting new marketing materials to promote Market Rasen as a tourist and visitor destination regionally and nationally. A ‘Shop Local’ promotion and posters were also previewed. Watch out for the posters and advertising boards going on display around the town over the next few weeks.
Richard Hallsworth, the Finance Director, gave a comprehensive update on the Portas Pilot money spend to date (as at May 2013 approaching 40% spend of the £98k funding).
The Town Team outlined plans for the £101k funding awarded from the Government’s High Street X fund. These include a community cafe, guerilla gardening and more Town Tidy Up activities.
All the presentations and information can be found on the two Powerpoint documents linked at the end of this post. If you would like a copy of the presentations emailing then please contact us.
Board Vacancies with MR BIG
We currently have 4 vacant seats on our Board. If you think you might be interested in getting more involved, get in touch. We are going to be holding a planning session in September to discuss our project plans and priorities for administering the £101K we won as part of the High Street Renewal Fund.
Joining existing Board members to generate ideas and discuss our approach provides the perfect opportunity to understand more about what we do and how we work together.
If you’d like to come along, simply email Nicola Marshall, Town Centre Manager on firstname.lastname@example.org .
Applications for the roles will be taken following the session.
Around Christmas time last year, we drew up a bid and submitted it to government, explaining some of the great things we’ve achieved in Market Rasen and outlining some further ideas we would like to implement to continue our journey to re-invigorate the High Street.
We were one of 55 towns who applied (and submitted videos) and only 7 towns were given the award. In the words of our representative from Government – we are a truly exceptional town. We asked for £79K, But we were awarded £101,057. . .and it’s taken us a little while to find out why, which is why we’ve not been super-quick to announce the details of the win. We wanted to get our facts straight.
So here they are.
Our bid was formed from the ideas laid down in our town transformation plan, written with the input of traders and business people back in February 2012. It builds on the four promises laid down in our Portas bid: Town Tidy Up, Markets, Shopping and Marketing and Promotion to drive footfall.
This bid includes a host of activites, they include:
Town Tidy Up
‘Operation Ice Cream’ which will create a fund to help shop owners and businesses repaint their shop frontages
- Gardening initiatives, including community groups and schools to improve unloved areas of the town
- Love Your Street – a scheme to encourage groups to ‘adopt’ and care for areas of our town
- Management fund to ensure we can continue to host BIG monthly markets and to continue to fund our Town Centre Manager for a 2nd year
- Funds to try new and different markets formats to keep things fresh and exciting
- Work with local councils and transport providers to provide market day buses and trains from Lincoln and Grimsby.
- Community cafe with gallery space and family friendly facilities and visitor information.
- Personal shopping service and outreach for vulnerable people and people without access to transport.
- Develop overnight accommodation provision and ensure our visitors have a VIP experience
- Formal support package for start-up businesses
- Improving the visitor experience through signage and information.
- Shop Local campaign
- Regional tourist promotions to create a branded offer to visitors, showcasing our towns assets including Racecourse, outdoor activities as a Lincolnshire Wolds Town, Biker events, Food Tourism etc.
- Promote Market Rasen and surrounding villages regionally as cultural destination for arts and crafts
As you can see, there’s a lot to do here and the money we’ve won is allocated in small portions against each of these activities, so we need to think carefully about what projects we undertake in what order.
There is no deadline on when we spend the money and we’ve still got approximately 50% of our Portas funds left – so there are plenty of projects on the go already.
We were keen to understand why the Government had awarded us an extra £22K. The answer is that these funds are there to help us make our projects sustainable – so to pay for the people resources required to keep things moving, but also to help us spread news of our projects by networking with other town teams. They are not to be allocated to new and additional projects to those outlined in our bid.
In the couple of weeks since the X Fund win was announced in the national media, I’ve been approached by a handful of concerned townspeople, who were worried or unclear about the purpose and remit of MR BIG. First, a number of people expressed concern about the idea of having a ‘community cafe’ as part of our plans and that it would encroach on other eateries in town. To be clear – there is a limited budget of £10K against this activity and the focus will be on creating a family-friendly environment that fulfils a number of different functions for residents and visitors. The location and format of this initiative is not agreed and the opportunity will be tendered out at a date tbc for local businesses or groups to ‘bid’ to take this activity forward.
Secondly, I’ve been asked on many occasions for MR BIG to extend the scope of works to tackle a host of different issues the town faces. Again, we want to be clear that as a business improvement group there is a limit and focus to our remit that is around regenerating our High Street and businesses within Market Rasen. Activities that encourage business growth will continue to be our primary focus. Whilst these may have benefits to the overall community as a whole, our Group is not a catch-all for every issue our town faces.
Our Board takes time and care to ensure that we remain true to the vision we set right at the outset at the beginning of 2012 – which was to make Market Rasen a more inviting place to be and to drive the footfall on the High Street that will benefit local businesses so that they, in turn can invest in our town.
In light of recent feedback from our members, we will be looking to meet with them more regularly and informally over the months ahead, so we can continue to canvass the views, opinions and ideas that have been critical to our success thus far.
Sara Scott – Chair MR BIG